Treat your Dilemma like the heirloom it deserves to become.
Jewelry is the last thing on and the first thing off. If you remember nothing else, remember that.
A soft, dry, lint-free cloth is all you need. Wipe each piece gently between wears to remove any skin oils. If something more is needed: a barely-damp cloth, then dry immediately. Never use jewelry dips, ultrasonic cleaners, or polish chemicals on enamel — they will damage the finish and the color.
Each Dilemma arrives in a signature box with a soft pouch. Keep your pieces in the pouch when not being worn — it prevents scratching and slows tarnish caused by air exposure. Store cool, dry, and out of direct sunlight. Don't pile multiple pieces in the same compartment without separation.
This is normal over time, especially with frequent wear. Bring it back with a gentle wipe and proper storage. For deeper restoration, contact us at hello@mydilemma.com — we offer refinishing services on a case-by-case basis.
Pack your Dilemma in the original pouch inside the original box. Don't toss it loose in a toiletry bag. If you're traveling somewhere humid (the tropics, summer in the South), bring a small silica gel packet and store everything together.